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Transform Your Hospitality Business with HubSpot CRM & AI-Powered Solutions
HubSpot for Hospitality: Streamline Operations and Delight Guests
At N/C, we specialise in helping hospitality businesses—including hotels, resorts, restaurants, and travel services—optimise operations and drive growth using HubSpot for Hospitality. As an Elite HubSpot Partner, we provide end-to-end HubSpot onboarding, tailored CRM implementation, expert training, and ongoing support, combined with AI-driven solutions that enhance guest experiences, streamline workflows, and improve revenue performance.
In a fast-paced industry like hospitality, personal service is key—but automation and AI provide the competitive edge. By integrating HubSpot for Hospitality with AI-powered tools, we help automate booking workflows, personalise guest communications, optimise marketing campaigns, and provide actionable insights to improve operational efficiency. This allows your team to focus on creating memorable experiences while your systems handle routine tasks seamlessly.
AI for Hospitality: Consultancy-Led Intelligence That Redefines Guest Experience
We help hospitality brands harness the power of AI for hospitality to elevate guest experiences, streamline operations, and drive measurable growth. As a trusted AI consultancy for hotels, resorts, and travel businesses, we design bespoke strategies and intelligent automation frameworks that enhance efficiency while maintaining the human warmth that defines your brand.
Our AI solutions for hospitality enable you to deliver personalisation at scale - from automated booking confirmations and tailored upsell offers to predictive guest insights that anticipate needs before they’re voiced. With AI-powered guest engagement, you can provide real-time, human-like communication across channels - from website chat and WhatsApp to digital concierge services - ensuring seamless service 24/7.
We go beyond technology implementation - we build intelligent ecosystems that blend data, automation, and creativity. Through AI marketing for hospitality, we help brands optimise campaigns, forecast occupancy, and identify new revenue opportunities, all while freeing teams from repetitive tasks.
At N/C, our consultancy-led approach ensures every solution is tailored to your operational goals. Whether you’re managing a global hotel group, an independent resort, or a growing restaurant chain, we bring together strategy, innovation, and AI precision to deliver results that matter - happier guests, higher retention, and stronger revenue performance.
Because the future of hospitality isn’t just about service - it’s about intelligent experiences, powered by AI and shaped by strategy.
Why HubSpot and AI Are Essential for Hospitality
Using HubSpot for Hospitality, you centralise guest data, manage bookings, track interactions, and deliver personalised experiences at scale. Combined with AI-powered solutions, HubSpot allows you to:
- Automate reservation confirmations, reminders, and follow-ups
- Personalise guest communications and promotions
- Optimise marketing campaigns to attract new customers
- Gain real-time insights into guest behaviour and revenue performance
- Reduce manual administration, freeing staff to focus on delivering exceptional experiences
Integrating HubSpot and AI allows hospitality businesses to streamline operations, enhance guest satisfaction, and drive measurable revenue growth.
Our clients rely on us for impactful business solutions
Real Businesses, Unmatched Results
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It's been a great experience to partner with Nexa Cognition on implementing smarter ways of working with HubSpot. The sessions were really useful, with lots of bonus insights on sales and marketing approaches. Following it, the support on a day-to-day basis has been fantastic, so many learnings and tips on how to make the most of the platform. They're real experts and the positive attitude makes the whole difference.
Martins dos Santos
We had a one-on-one training session with Nexa Cognition focused on improving our data quality and record management. Monica was fantastic from start to finish and the session was tailored to our needs. She is extremely knowledgeable and experienced and gave us best practices and industry tips. The follow-up support was also invaluable, helping us to problem solve queries in the system.
Susann Yung
Nexa Cognition has been really good at understanding our needs and the specificities of our audience and sales process. They helped in the whole sales and marketing journey from the website design, the CRM implementation, the digi- tal Marketing to the lead nurturing. They made the HubSpot user experience easier and fluid.
Kadiri, L
Nexa Cognition has supported the growth of Pure Minds Academy since 2016, which is when they convinced us that the commercial foundations of our business should be built using HubSpot. Not only has every iteration of our website been on this platform but today we use the full marketing, sales and customer service features as well. The team at Nexa Cognition has also trained us so that day to day website management (including the creation of new pages), landing pages, email marketing, campaigns and even social media posts and publishing are managed by our small team. All in all, from branding to genuine business growth, the team and I can't recommend Nexa Cognition highly enough
C,A.
Their proficiency in HubSpot CRM set-up and migration is unparalleled, and their unwavering commitment to excellence has made them stand out as one of the best agencies I've ever collaborated with. From the very beginning, Nexa Cognition displayed an unmatched level of attentiveness and dedication. Despite the complexity of the task, Nexa Cognition tackled it with finesse and professionalism, assuring us that we were in capable hands.
EL Shabrowy
Nexa Cognition completely rebuilt our approach to sales through utilising HubSpot and its features limited to our currently license. They understood clearly our pain points and requirements and delivered a solution which will help us grow as an organisation now for the foreseeable. Shout out to Gary, Sam, Aman & Heena for their great professionalism and support!
Walker, M.
The team at Nexa Cognition have been an excellent partner to our business, starting by the re-branding and launch of our new website. We now work with them to grow our footprint and brand in the market, with a variety of approaches. They are a creative and dedicated team, who are great to work with. Their knowledge of HubSpot has been extremely valuable to us getting the most out of the software to help our business achieve its goals.
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