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Empower Every Conversation with Intelligent, Scalable AI Solutions

At N/C, we design and deploy Conversational AI solutions that help businesses scale smarter. Our advanced AI-powered WhatsApp platform manages customer enquiries 24/7, books meetings, qualifies leads, and drives sales — all while maintaining seamless brand consistency and compliance.

As a trusted Conversational AI agency and Elite HubSpot Partner, we build AI-driven communication systems that enhance customer experience, reduce operational costs, and generate measurable business growth. Whether it’s Conversational AI for sales, customer service, or industry-specific applications in healthcare, finance, and insurance, our solutions combine intelligent automation with human-like precision.

Smarter Conversations. Real Results.

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Conversational AI for Sales

Empower your sales team with an AI chatbot for sales that never sleeps. Instantly qualify leads, answer product questions, and schedule meetings - directly through WhatsApp, your website, or chat platforms. Our AI learns from every interaction, helping you convert faster and close smarter.

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Conversational AI for Customer Service

Deliver exceptional support around the clock with Conversational AI for customer service. Automate responses, resolve FAQs, route complex cases, and reduce wait times - freeing your team to focus on high-value interactions that strengthen relationships.

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AI Chatbots for Customer Experience

Provide personalised, human-like engagement at every stage of the customer journey. From onboarding and support to renewals and retention, our AI chatbots deliver timely, context-aware communication that builds trust and loyalty.

Industry-Focused Conversational AI Solutions

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Conversational AI for Healthcare

Transform patient engagement with Conversational AI for healthcare. Automate appointment scheduling, reminders, and FAQs while maintaining full compliance with healthcare regulations. Deliver reliable, secure communication that enhances care and reduces administrative workload.

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Conversational AI for Banking & Finance

Improve responsiveness and client trust with Conversational AI for banking and finance. From account inquiries and loan eligibility checks to transaction updates, our AI ensures accuracy, speed, and compliance - enhancing both operational efficiency and customer experience.

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Conversational AI for Insurance

Simplify policy management and claims processing with Conversational AI for insurance. Automate policy renewals, claims submissions, and customer queries, ensuring instant responses and streamlined communication for agents and clients alike.

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Conversational AI for Automotive

Enhance every stage of the buyer journey with Conversational AI for automotive. Automate test drive bookings, respond to vehicle enquiries, and manage after-sales service seamlessly through WhatsApp or your website. Our AI chatbots provide real-time information, send personalised offers, and handle service reminders - helping dealerships boost conversions, improve customer satisfaction, and drive long-term loyalty.

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Conversational AI for Real Estate

Streamline property enquiries, automate viewings, and nurture leads with Conversational AI for real estate. From capturing buyer and tenant interest to scheduling tours and answering FAQs, our AI-driven solutions provide instant, personalised responses that keep your pipeline moving - even after hours. Deliver consistent communication across every channel while giving agents more time to focus on closing deals.

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Why Businesses Choose N/C as Their Conversational AI Partner

As an Elite HubSpot Partner with proven expertise in AI automation, CRM, and digital transformation, N/C builds conversational ecosystems that integrate seamlessly into your existing tools and workflows. We go beyond basic chatbots — delivering intelligent, data-driven communication platforms that evolve with your business.

Our solutions are:

  • Always-On – Intelligent 24/7 engagement that scales effortlessly

  • Fully Integrated – Connects with HubSpot, CRMs, and analytics tools

  • Secure & Compliant – Built for regulated industries like healthcare and finance

Revenue-Focused – Designed to increase conversions, retention, and lifetime value

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WhatsApp AI: Engage Customers Where They Are

Meet customers on their favourite channel with WhatsApp AI — an always-on assistant that can:

  • Manage enquiries and send updates in real time

  • Book appointments and confirm reservations automatically

  • Qualify and route leads instantly

  • Send reminders, offers, and notifications

  • Maintain consistent tone and compliance across every conversation

With WhatsApp AI, you can scale personal communication without scaling headcount — transforming WhatsApp into your most powerful customer engagement channel.

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Start Every Conversation Smarter with N/C

From the first touchpoint to post-sale support, Conversational AI transforms how your business communicates. Automate intelligently, personalise authentically, and engage consistently - all while reducing manual work and increasing ROI.

Partner with N/C to build conversational systems that deliver measurable impact - faster responses, better experiences, and smarter growth.

Frequently Asked Questions About Conversational AI & WhatsApp AI

More Questions?

Email us now and one of our training professionals with be glad to help.

What is Conversational AI?

Conversational AI uses natural language processing (NLP) and machine learning to simulate human-like conversations across chat, voice, and messaging platforms — helping businesses automate customer interactions.

How can Conversational AI help my sales team?

By qualifying leads instantly, booking demos, and providing real-time product information, Conversational AI for sales keeps your pipeline active 24/7.

How does Conversational AI improve customer service?

It automates responses, routes enquiries, and integrates with your CRM — ensuring every customer gets a quick, accurate, and personalised response.

What makes N/C different from other Conversational AI agencies?

We combine HubSpot expertise, AI strategy, and data-driven automation to build scalable systems that integrate seamlessly across your sales, marketing, and support operations.

Can WhatsApp AI integrate with HubSpot?

Yes — our WhatsApp AI solution connects directly with HubSpot CRM, syncing leads, conversations, and tickets automatically.

Is Conversational AI suitable for regulated industries?

Absolutely. Our platforms are fully compliant with GDPR, HIPAA, and financial regulations, ensuring data security and trust.

Can Conversational AI handle multiple languages?

Yes — our solutions support multilingual communication, ensuring accessibility for global audiences

What support does N/C provide post-launch?

We offer end-to-end support, including training, optimisation, and continuous monitoring to ensure your Conversational AI evolves alongside your business.

Can Conversational AI improve lead generation and conversions?

Yes. With AI chatbots for sales, you can qualify leads in real time, personalise offers, and guide prospects through the funnel — all while your team focuses on closing deals.

Can Conversational AI understand complex customer questions?

Yes. Using natural language processing (NLP) and contextual learning, our AI can interpret complex queries, detect intent, and respond in real time with accurate, human-like understanding.

Can Conversational AI be trained for my specific industry?

Absolutely. We customise AI models to your sector — whether it’s healthcare, banking, insurance, real estate, automotive, or SaaS — ensuring industry-specific terminology, tone, and compliance.

How long does it take to implement Conversational AI?

Implementation typically takes 2–6 weeks, depending on complexity. We handle everything from conversation design and integration to testing and training, ensuring a seamless rollout.

Why should I choose N/C for Conversational AI solutions?

As a Conversational AI agency and Elite HubSpot Partner, N/C combines deep technical expertise with business strategy. We don’t just build bots — we create intelligent communication ecosystems that drive measurable growth, efficiency, and customer loyalty.

Can Conversational AI personalise interactions based on customer data?

Yes. Integrated with your CRM (like HubSpot), Conversational AI uses customer data — such as preferences, past interactions, and purchase history — to deliver tailored responses and recommendations that feel genuinely personal.

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We deliver tailored solutions for measurable business growth

Client Success, Our Priority

It's been a great experience to partner with Nexa Cognition on implementing smarter ways of working with HubSpot. The sessions were really useful, with lots of bonus insights on sales and marketing approaches. Following it, the support on a day-to-day basis has been fantastic, so many learnings and tips on how to make the most of the platform. They're real experts and the positive attitude makes the whole difference.

Martins dos Santos

We had a one-on-one training session with Nexa Cognition focused on improving our data quality and record management. Monica was fantastic from start to finish and the session was tailored to our needs. She is extremely knowledgeable and experienced and gave us best practices and industry tips. The follow-up support was also invaluable, helping us to problem solve queries in the system.

Susann Yung
 

Nexa Cognition has been really good at understanding our needs and the specificities of our audience and sales process. They helped in the whole sales and marketing journey from the website design, the CRM implementation, the digi- tal Marketing to the lead nurturing. They made the HubSpot user experience easier and fluid.

Kadiri, L

Nexa Cognition has supported the growth of Pure Minds Academy since 2016, which is when they convinced us that the commercial foundations of our business should be built using HubSpot. Not only has every iteration of our website been on this platform but today we use the full marketing, sales and customer service features as well. The team at Nexa Cognition has also trained us so that day to day website management (including the creation of new pages), landing pages, email marketing, campaigns and even social media posts and publishing are managed by our small team. All in all, from branding to genuine business growth, the team and I can't recommend Nexa Cognition highly enough

C,A.

Their proficiency in HubSpot CRM set-up and migration is unparalleled, and their unwavering commitment to excellence has made them stand out as one of the best agencies I've ever collaborated with. From the very beginning, Nexa Cognition displayed an unmatched level of attentiveness and dedication. Despite the complexity of the task, Nexa Cognition tackled it with finesse and professionalism, assuring us that we were in capable hands. 

EL Shabrowy

Nexa Cognition completely rebuilt our approach to sales through utilising HubSpot and its features limited to our currently license. They understood clearly our pain points and requirements and delivered a solution which will help us grow as an organisation now for the foreseeable. Shout out to Gary, Sam, Aman & Heena for their great professionalism and support!

Walker, M.

The team at Nexa Cognition have been an excellent partner to our business, starting by the re-branding and launch of our new website. We now work with them to grow our footprint and brand in the market, with a variety of approaches. They are a creative and dedicated team, who are great to work with. Their knowledge of HubSpot has been extremely valuable to us getting the most out of the software to help our business achieve its goals.

Imogen Conyers

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