9/10

NPS

500,00

contracts

3

enterprise hubs

85

sales seats

Overview

CFI (Credit Financier Invest) is a global leader in credit and investment services, offering innovative financial tools to individuals and businesses. With a complex tech ecosystem, including a bespoke trading platform, custom CRM, and a mobile app, CFI needed a unified interface to streamline operations. 

This is where our team of expert HubSpot specialists came in, developing a tailored platform integration that addressed CFI’s unique and complex requirements. Overall, we enabled seamless connectivity, efficient workflows, and empowered CFI’s teams to use HubSpot to its full potential. The project delivered quick wins, and set the stage for long-term success.

Streamlining Financial Tech with Custom HubSpot Solutions

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Objectives

Unify CFI’s diverse tech stack, ensuring seamless integration and scalability, while equipping teams with the tools needed to manage systems effectively.

Challenges

CFI’s complex infrastructure, including a bespoke trading platform, custom CRM, and mobile app, required us to deliver a solution that was scalable - yet tailored to their unique and intricate needs. 

Solution

We designed a customised HubSpot integration, supported by workshops, real-world use cases, and expert training to meet CFI’s specific requirements.

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Customised and collaborative integration to suit complex needs

Our team leveraged deep technical expertise to design a bespoke HubSpot solution. This included tailored use cases that showcased the platform’s ability to manage CFI’s trading platform, CRM, and KYC requirements seamlessly.

To ensure our services were as customised as possible, we held eight in-depth workshops to collaborate closely with CFI’s stakeholders. These sessions provided detailed insights into their requirements, and allowed us to create a finely tuned integration plan. We also administered comprehensive HubSpot training to CFI’s team, equipping them with the tools needed to manage and optimise the platform independently. This ensured long-term value and effective day-to-day operations once the full integration was completed. 

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Quick wins and long-term success

  • Efficient, on-track project delivery
  • Tangible quick wins: Early project successes highlighted the immediate value of our HubSpot integration.
  • High customer satisfaction: CFI awarded Nexa Cognition a post-engagement Net Promoter Score (NPS) of 9/10, reflecting their confidence and satisfaction with the solution we provided.

CFI’s journey with our HubSpot experts demonstrates the power of customised solutions, expert collaboration, and thorough training in navigating complex technical challenges - while achieving lasting results.

Nexa Cognition’s expertise and commitment have transformed our operations at CFI. Their strategic approach and technical proficiency, especially in HubSpot integration, have opened new avenues for us. Marketing
CFI