Nexa Cognition Blog

How UK Technology Companies Can Drive Visibility in the AI Era

Written by Aaron Johal | May 21, 2025 1:11:18 PM

For years, UK technology businesses—from SaaS providers to cybersecurity firms, MSPs, IT consultants, and software developers—have relied on Google to generate demand, drive traffic, and win leads. Whether it’s ranking for “cloud security solutions UK” or “managed IT services London,” Google SEO has long been the foundation of digital discovery.

But the landscape is changing. Fast. Increasing numbers of UK professionals and business buyers are now turning to AI tools like ChatGPT to ask complex, contextual questions and get direct, trustworthy answers.

Instead of typing queries into Google and scanning through blogs and landing pages, a buyer might ask ChatGPT:

  • “What are the best UK-based SaaS companies for HR?”
  • “Which MSPs offer 24/7 support for financial services?”
  • “Compare Microsoft Azure vs AWS pricing for UK businesses.”

AI tools like ChatGPT don’t show a list of links. They generate a single, streamlined answer—typically citing only the most reputable, structured, and frequently mentioned sources.

For tech firms that have spent years perfecting traditional SEO, this marks a major shift.

In this guide, we’ll explore how ChatGPT visibility works, how it differs from Google, and what UK tech businesses can do to show up in both ecosystems.

 

How Google SEO Works for UK Tech Companies 

Google still uses an algorithmic model that indexes and ranks websites based on:

  • Keyword optimisation (e.g., “UK penetration testing services”)
  • Technical SEO (site speed, mobile usability, security)
  • Content quality (white papers, how-to guides, pillar pages)
  • Backlinks (mentions on industry publications, directories)
  • Local SEO (Google Business Profiles, reviews)

This strategy remains critical for traffic generation and lead capture. But SEO rankings alone don’t guarantee you’ll appear in AI-generated responses.

 

How ChatGPT Answers Tech-Related Queries 

ChatGPT doesn’t rank pages. It synthesises knowledge based on:

  • Pre-trained data from public sources (up to a certain date)
  • High-authority websites (government databases, tech publications)
  • User discussions (Reddit, Quora, Stack Overflow)
  • Plugins (when enabled, such as Bing Search or LinkedIn)

If someone asks, “What’s the best DevOps consultancy in the UK?” — ChatGPT might mention companies it has ‘seen’ across:

  • Thought leadership on sites like TechCrunch, Computer Weekly, Wired UK
  • Industry mentions on GitHub, Reddit, or product review platforms
  • Structured data listings on Clutch, G2, or TechRadar

Your brand is unlikely to be included unless you:

  • Appear in these trusted sources
  • Have structured, machine-readable content
  • Are frequently discussed and cited online

 

How UK Tech Businesses Can Improve ChatGPT Visibility

  1. Be Present on Trusted Tech Platforms Ensure your company is listed and reviewed on:
  • Clutch, G2, TrustRadius, Capterra
  • Crunchbase, Tech Nation, TechUK directories
  • Tech media (Computer Weekly, The Register, UKTN, Verdict)
  1. Implement Schema Markup Add structured data to help AI understand your content:
  • Organisation schema with location, logo, and services
  • SoftwareApplication schema for products
  • Review schema for customer testimonials
  • FAQPage schema to answer technical questions
  1. Produce UK-Relevant Thought Leadership

Publish expert, educational content that AI models can learn from:

  • Comparison posts (“Azure vs AWS for SMEs in the UK”)
  • Practical guides (“How to choose a UK MSP in 2025”)
  • Security explainers, compliance checklists, procurement frameworks
  1. Engage in Industry Forums and Communities Participate in:
  • Reddit (e.g., r/UKtech, r/sysadmin, r/cybersecurity)
  • Quora, LinkedIn groups, Slack communities
  • Guest Q&As or Ask Me Anything sessions

Your insights here increase brand mentions that shape how ChatGPT ‘remembers’ you.

  1. Share Use Cases and Customer Success Stories AI models learn from real-world examples. Publish structured, keyword-rich case studies that:
  • Highlight UK customers
  • Mention industries (e.g., fintech, education, legal)
  • Include quantified outcomes

 

ChatGPT vs Google: What’s the Difference for UK Tech Brands?

Factor

Google SEO

ChatGPT Visibility

Key Mechanism

Indexes and ranks websites

Synthesises responses from trained data

Optimisation

Keywords, content, backlinks

Structured data, external mentions

Business discovery

Strong through Maps and rankings

Requires presence in trusted sources

Paid promotion

Ads, sponsored listings

No paid promotion (yet)

Experience

List of links

Conversational answers

Content type

Pages, blogs, listings

Cited mentions, summaries, expert content

 

Future-Proofing Your UK Tech Business

AI-powered discovery is already reshaping how businesses evaluate vendors, compare solutions, and make purchase decisions.

To stay visible:

  • Keep investing in SEO and content marketing
  • Ensure your website is structured for both search engines and AI
  • Be featured where decision-makers are looking
  • Think in terms of ‘AI-learnable content’, not just ‘SEO-friendly content’

Your software, services, or consultancy might be best-in-class—but if AI tools can’t find or understand you, your next client might never know.

 

Final Thoughts

Whether your buyer is searching on Google or asking ChatGPT, your goal is the same: To be the answer.

That takes more than a high-ranking blog post. It requires a consistent, structured presence across the web, delivered in a way both humans and machines can trust.

 

Accelerate Your AI Visibility Ready to position your tech brand for the next wave of digital discovery?

✅ Boost your presence across UK tech ecosystems 

✅ Structure your content for AI and search 

✅ Create thought leadership AI wants to reference

Book your free AI Visibility Audit today.